Sharjah Airport strives to meet the highest levels of its customers’ expectations, and has a dedicated section called the ‘Customer Relations’ for this purpose.
You and Sharjah Airport working together
Apart from its efficient process, Sharjah Airport takes pride in offering its passengers a variety of top class and affordable facilities, for the comfort and convenience of its travelers. To continue to improve and involve, we collaborate with passengers to obtain insights and suggestion to further improve the Airport’s service and facilities. Your feedback and suggestion are very important to us. We provide the following means to communicate with us:
1. Online CFQ: For those passengers unable to find the time to fill up the questionnaire at the airport, the same is provided on-line, through the airport’s web page, to be filled at the passenger’s convenience.
2. Customer Feedback interview:We conduct random passenger interviews and feed their inputs into the system for analysis and subsequent action.
3. Feedback Tablets: A fast and a simple way to measure your satisfaction level on our services and facilities. The tablets are conveniently placed at the immigration counters (Arrivals and Departures).
Customer Feedback Form
Customer Feedback Form
Kindly note that the three most meritorious suggestions will be selected for “Because We Care…” Award.
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“Because We Care…” Award
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