Sharjah Airport Sharjah Airport

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Cargo Centre Feedback Form

We operate under the slogan “Because We Care…”

Sharjah Airport’s Customer Relations Section is committed to improving service levels and increasing customer satisfaction with the airport’s air cargo services. Help us to help you by completing the customer feedback form below.

Customer Feedback Form For Cargo

The Customer Relations Section aims at improving service levels through feedback from the end users. The entire Customer Relations Management is run under the slogan "Because We Care...", through which the airport strives continually towards achieve customer satisfaction for air cargo services at Sharjah International Airport.
Thank you for your valuable feedback
  1. How satisfied were you with the Car Parking Services?
  2. How satisfied were you with the Shipment arrival notifications?
  3. How satisfied were you with the issuance of Delivery Order?
  4. How satisfied were you with the Import cargo segregation?
  5. How satisfied were you with Import documentation process
  6. How satisfied were you with the Physical delivery waiting time?
  7. How satisfied were you with the availability of equipment and manpower?
  8. How satisfied were you with the Acceptance process and waiting time?
  9. How satisfied were you with the Export documentation process?
  10. How satisfied were you with the services provided by Cargo Customs?
  11. How satisfied were you with the services provided by Sharjah Municipality?
  12. How satisfied were you with the Veterinary services provided by the Ministry of Climate Change and Environment?
  13. How satisfied were you with the services provided by Police in the Cargo warehouses?
  14. How satisfied were you with the overall cleanliness of the Freight Center Building?
  15. How satisfied were you with the Staff friendliness?
  16. Overall how satisfied were you with the quality of service and facilities at Freight Center?
  17. Customer Information

Customer Satisfaction Survey
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