Customer Feedback Form

Customer Feedback Form

Our aim is to improve the travel experience of our customers. Your suggestions will enable us to further enhance the services and facilities to all airport users.

Kindly note that the three most meritorious suggestions will be selected for “Because We Care…” Award.

Thank you for your valuable feedback

How satisfied were you with the Car Parking Service?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
How satisfied were you with the “HALA SERVICES”?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
How satisfied were you with Security Screening Process?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
How satisfied were you with the Check-in process?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
How satisfied were you with Immigration process?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
How satisfied were you with the Customs process?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
How satisfied were you with overall cleanliness of the Terminal Building?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
How satisfied were you with the Food and Beverage services?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
How satisfied were you with the Shopping experience at the Airport Duty Free?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
How satisfied were you with the Staff friendliness?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
Overall how satisfied were you with the services and facilities at Sharjah International Airport?
1. Very satisfied
2. Satisfied
3. Neutral
4. Not satisfied
5. Extremely not satisfied
6. No comments
Customer Information
1. Name *
2. Email *
3. Telephone Number *
4. Address
5. Nationality
6. Date *
7. Time *
8. Flight No
9. Comments *

BUSINESS INFORMATION
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Awards & Certificates

ASQ
PHSRA
Airport Carbon Accreditation
2019
CEIV PHARMA
2019
CEIV RA3

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Last Updated Date : 13-01-2025 13:01:50

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Customer Satisfaction Survey

Polls
استطلاع الرأي
Online Poll
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The Latest Updates on the Procedures and Requirements for Traveling Through Sharjah Airport

Sharjah Airport welcomes all travelers with a safe travel experience, as travel now permitted for all citizens and residents through Sharjah Airport in accordance with the new procedures and requirements.

Your safety is important to us.